Shipping policy
We are committed to providing you with the best shopping experience. Please read our shipping policy below.
Processing Time
All orders are processed within 1–3 business days. During busy periods or product launches, processing may take slightly longer.
Shipping Time
Estimated delivery times:
- Netherlands: 1–3 business days
- Europe: 3–7 business days
- International: 7–15 business days
Please note that shipping times are estimates and may vary due to customs, holidays, or courier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package.
Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
Once your order has been handed over to the shipping carrier, we are not responsible for shipping delays, lost, or stolen packages. However, we will do our best to help you resolve any issues.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
Email: houseofswimwear@gmail.com